Privacy Statement

SECURITY POLICY

When ordering online within Paragon Technologie GmbH, we guarantee that the information you submit will be 100% protected. All information including your name, address, phone and credit card number is kept safe by using government licensed SSL encryption technology. This state of the art software encrypts your transactions through a secure server for absolute safety. Your personal information cannot be read as it travels through the secure ordering system. To make this process even safer, we do not store your credit card information in our computer. Safeguards are also applied to every fax or mail order.

PRIVACY POLICY

Paragon Technologie GmbH guarantees to keep confidential all the information you provide and items we discussed. We are committed to protecting your privacy and we will only use the information that we collect about you lawfully in accordance with German and European Data Protection Laws. We collect information about you for two reasons: first to process your order and second to provide you with the best possible service. We will not email you in the future unless you have given your consent. The type of information we will collect about you after submitting the order form includes: your name, address, phone number and email address. You can check the information hold by us about you by entering E-Care System at http://www.penreader.com/support/e_care.html using your password and login we sent to you. If you find any inaccuracies you will able to correct it promptly. We never pass on customer details to other companies or organisations for any purpose.

RETURN POLICY

To insure that you are never charged for software that does not meet your requirements Paragon Technologie GmbH offers a 30 day money-back guarantee on all Paragon software applications. Guarantee period starts from the day you receive the software, not when we dispatch it. Similarly, you can cancel your order at any time prior to shipment, free of charge by contacting us at 911@penreader.com or by phone @ +7 495 789-67-17 (Option 6) quoting the order number and we will provide a confirmation by email that your order has been cancelled. If you are dissatisfied in any way with your purchase and wish to refund it, please contact us at 911@penreader.com and we will immediately suspend the transaction and confirm the refund. All we ask you to do is to return the boxes in the original condition back to us and/or to remove the Paragon software from your system and confirm this by signing Paragon's "Letter of Intellectual Property Acknowledgment and Destruction". If you wish to return or cancel your order, we would welcome your comments so that we can try to improve our products and services to all our customers.